Patient Management & Practice Intelligence System
For a specialist dermatology practice.
Front desk, billing, follow-ups and the doctor's KPI dashboard, in one system for a dermatology practice.
- Front desk, billing, follow-ups and practice KPIs in one system.
- The doctor sees how the practice is performing, live.
Results
51%
Fewer missed follow-up visits
Reminders and call tracking flag every patient who is due back.
Problem: A busy front desk, and no clear view.
Patient handling, billing and calls were managed by hand across the front desk. Reminders were tracked manually, so follow-ups were easy to miss. The doctor had no clear view of how the practice was performing.
Solution: One system, from front desk to KPIs.
We built one system that takes each patient from the front desk through billing and follow-up. Reception and the doctor have separate role-based access. The doctor sees the practice's key performance indicators live on a dashboard.
End-to-end patient handling at the front desk.
Integrated billing.
Call tracking and follow-up reminders.
Separate role-based access for reception and the doctor.
A practice-intelligence dashboard giving the doctor a live view of key performance indicators.
Outcome: Everyone works from one system.
Reception and the doctor work from one system. The doctor sees how the practice is performing, live.
